Users must ensure sensitive data is properly protected in compliance with all VA regulations. Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 61 VA Directives 6004, 6513, and 6517 and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS). Please note that the implementation of mobile technology applications that operates on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team: This entry only covers the Desktop Edition of this technology. This product includes Mini Remote Control, and adds management of Active Directory domains and an application for mobile device support access. More information on the proper use of the TRM can be found on theĭameWare Remote Support (previously DameWare NT Utilities) is remote assistance software for connecting to desktops, laptops and servers to troubleshoot and resolve issues. Technologies must be operated and maintained in accordance with Federal and Department security and
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